Customer Relationship Management
Get To Know Your Customers
With integrated customer relationship management built-in, every interaction your customers have with your business is logged, building their unique profile and history. You can also import any existing customer databases, using Excel spreadsheets.
Watch Your Customers, Live
Your online business has a live feed of customer actions, on your dashboard. Whenever customers open a newsletter, submit a web form, purchase a product and so forth, you can see their action appear in real time on your live feed.
Create Automated Workflows
You can automate SMS and email notifications to allocated users of the system, notifying them of important events. Trigger these workflows business-wide, to ensure your online business is always on its feet.
Easily Manage Customer Details
You can edit and sort customer details, all from one simple to use, central interface. Monitor and control cases, orders, access privileges and subscriptions with ease.
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We set up your online business so that everything 'konnects'. Integrate all functionality through the portal.Read More
All software licencing and web hosting is included in the Konnected solution. Contact us today for a quote.Contact Us